top of page
-
What should I do if my order arrives damaged?If you receive a damaged product, please contact our customer service within 48 hours of receipt, providing photos and details of the damage.
-
Which payment methods do you accept?We accept a wide range of payment options to meet the needs of our customers. Among these: the main credit cards are Visa, Mastercard, American Express, Diners, Cartes Bancaires, Discover, China Union Pay, and Visa Electron. For those who prefer digital solutions, we also accept Maestro, Apple Pay, Google Pay, PayPal, and Bank Transfer. Your convenience in the purchasing process is our priority.
-
Can I return or exchange a product?You have 7 days from receipt to return an unused item in its original packaging. nce the return is approved, you will receive a refund (excluding shipping costs and VAT) on the same payment method used. Return shipping costs are your responsibility, but if the item is damaged or defective, we will cover the costs. In case of damaged products, send a photo and an email to amministrazione@oliocredo.it. Use a trackable shipment for returns; Credo is not responsible for lost or damaged items. Contact our customer service for any assistance. For all information on shipping, click HERE
-
Is it safe to purchase on your website?Yes, your safety is of utmost importance to us. Our eCommerce platform implements advanced protocols, such as SSL/TLS 1.3 encryption, which is considered a gold standard for online information protection. This ensures that your transactions and personal data are always handled with the highest level of security and confidentiality. You can make your purchases with complete peace of mind, knowing that your privacy and security are safeguarded with the most advanced technologies.
-
How long does shipping take?Generally, orders are processed within 24-48 hours after purchase confirmation. Delivery times may vary based on the destination and the type of shipping you choose. Please check the conditions in the Shipping section.
-
How should the oil be stored?Store in a cool and dry place, away from sources of light and heat.
-
What are the main sensory notes of Credo oil?It has a bitter and spicy taste with aromas of freshly cut grass, artichoke, and an aftertaste of fresh almond.
-
What is Coratina?Coratina is an olive cultivar native to the town of Corato in Puglia. The oil obtained from the milling of Coratina olives is known for its intense fruity aroma and its extremely high content of polyphenols and natural antioxidants, which give it its bitter and spicy notes. These distinct qualities characterize this oil and its excellence. Its low acidity preserves the health and nutritional benefits over time.
-
What are the health benefits of Credo oil?Thanks to its high concentration of polyphenols, Credo oil provides antioxidant properties that promote overall well-being.
-
How can I use Credo oil in the kitchen?Credo pairs perfectly with legume soups, salads, vegetables, grilled meats, boiled octopus, bruschettas, and traditional Apulian dishes like orecchiette with turnip tops and seasoned bread.
bottom of page